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FAQ'sWhat kind of markers, pens or pencils should I use on your designs?- Our posters are printed on super thick quality matte paper, which is perfect for coloring with water based markers, crayons, or colored pencils. What kind of markers, pens or pencils should I use on your designs?- Any kind of markers, pens or pencils will work. We always suggest practicing with your pens on a separate piece of paper to see how it might turn out. - It's also good to keep in mind that alcohol-based markers will bleed so be sure to place a scratch piece of paper behind your art to protect the surface. Often it will bleed from the front to the back of the poster. You should also place something behind your design to protect the surface you are coloring on. - Water-based markers will often bleed from side to side, but not from front to back. Do your posters come with markers or pencils?- No, they do not. Except for our Color By Number poster sets, none of our products include markers or pencils. We do this to lower shipping weights, shipping expenses passed on to the customer and also because the 'free' markers that are often included with some coloring poster sets are of low quality. Many of our customers over the years have told us that they prefer to have their own sets of markers to use on all the posters they order. Do you have a coloring guide to show me how to color your designs?- No, we do not include coloring guides with our products. We like to leave it to your imagination, and you can always reference the images on our website of each product as a way you might be able to color our designs. Why did I receive two tracking numbers? Why aren't all my items in one box?- Depending on what you order, we may split your order into two packages. We do this to get items to you FASTER. It may sound odd, but many shipping companies can move and process smaller boxes that are lightweight faster than bigger boxes that are heavier. Although a split shipment may ship out from our warehouse on the exact same day, they may arrive on different dates. However, they will still arrive FASTER than had they been shipped together. A split shipment order does not cost anything to you. How do I track my package?- We send tracking information to the email address submitted with the order on the same night the item ships. This is an important distinction. If you place an order over the weekend, it will not ship until the first or 2nd business day it is received (Monday/Tuesday). A tracking email would not be sent until the evening it ships.
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